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Frequently Asked Questions
Find answers to common questions about our waste management services and processes.
What areas do you serve in London?
We provide waste management services across Greater London and the South East of England. This includes Central London, all London boroughs, and surrounding counties including Kent, Surrey, Essex, and Hertfordshire. Our service area extends approximately 50 miles from our base in Greenwich.
What is your zero landfill guarantee?
Our zero landfill guarantee means that 100% of the waste we collect is processed through sustainable channels including recycling, energy recovery, and composting. We never send waste to landfill, ensuring maximum environmental benefit from every collection.
How quickly can you respond to emergency clearances?
For emergency clearances, we typically respond within 2-4 hours. Our emergency service operates 24/7 and we have rapid deployment capabilities to handle urgent situations. We prioritise emergency calls and can often provide same-day service for critical situations.
What types of medical equipment waste do you handle?
We handle all types of medical equipment waste including sharps, pharmaceutical waste, infectious waste, anatomical waste, and cytotoxic waste. We provide purpose-designed containers with foot-pedal systems for minimal contact and offer full traceability and certification for complete peace of mind.
Do you provide waste transfer notes and certificates?
Yes, we provide complete documentation including waste transfer notes, certificates of disposal, and recycling certificates for all collections. This ensures full compliance with waste management regulations and provides you with the documentation needed for your environmental reporting.
What is included in your commercial waste collection service?
Our commercial waste collection service includes regular scheduled collections, emergency clearances, waste audit and reporting, compliance documentation, and comprehensive waste management solutions tailored to your business needs. We handle all types of commercial waste with zero landfill guarantee.
What are your business hours?
Our standard business hours are Monday to Friday, 8:00 AM to 6:00 PM. However, we offer 24/7 emergency response services for urgent clearances. Our customer service team is available during business hours to handle inquiries and schedule services.
How do I get a quote for waste management services?
You can get a quote by calling us on 020 8059 6260, emailing [email protected], or using our online quote form. We'll assess your requirements and provide a competitive, transparent quotation tailored to your specific needs.
Do you handle construction and trade waste?
Yes, we specialise in construction and trade waste management. Our services include construction debris removal, demolition waste management, hazardous material handling, and flexible scheduling to keep your sites running smoothly.
What is your environmental commitment?
We are committed to environmental excellence through our zero landfill guarantee, maximum recycling rates, certified environmental management systems, and continuous investment in sustainable technologies. Every collection contributes to the circular economy, not environmental degradation.
Do you provide large item removal services?
Yes, we provide comprehensive large item removal services including office furniture, industrial equipment, and bulky items. Our experienced teams handle items with care and ensure proper disposal through certified recycling facilities.
What makes London Waste Clearance Ltd different?
We differentiate ourselves through our zero landfill guarantee, complete regulatory compliance, tailored solutions for every sector, state-of-the-art fleet, rapid response times, and unwavering commitment to environmental excellence. We're London's premier zero-landfill waste management specialists.